I suppose it was bound to happen that my email address would get distributed. ;)

I would recommend that you always begin contact with Sonic|blue via the normal phone or email methods. If I get email from people that I didn't have previous correspondence with, the message will get forwarded to our normal email accounts and may not be replied to by myself.

Estore inquiries:
http://store.sonicblue.com/dr/v2/ec_MAIN.Entry9?xid=25971&SP=10107&PN=6&S1=STA

The inquiries that I have responded to were recommended by Rob to handle, or I read about the issue on the BBS.

-Dominic-