I'm with you on something needing to be said.
I'm just sensing a bit to much attitude about it.
The way I look at it, at least I can hope, these things are being worked through and a streamlined process should eventually be the result for purchasing and upgrading.

I just assumed there was a surge of orders which caught the powers that be off gaurd and eventually things would get handled.

I don't mean to be combative with anyone here.
I was beginning to think that empeg owners are to informed for their own good about what goes on behind the scenes. It creates a sense of urgency and leads to people being let down.
I'm not suggesting that things change. I love being in the know. I just can't help but wonder if this forum has contributed to user frustration.