Thanks for doing the research, Bitt. Looks like someone doesn't listen to me (my dad). I had explained how LCD screens worked to him before, and the first thing he said when we started talking about the laptops on the phone was "well, you're right about LCD monitors." Um...yeah

I'll see if they can replace the laptops. That seems like the best course of action right now. I won't blame Dell, now that I have that information. Some people want resolutions like that, so I give them credit for having the option. I was under the impression that my father's company had a a representative at Dell, but I'm not sure.

Bitt, when you looked it up, did you see any other differences between the models, or was the screen type an independant selection? Either way, I can definitely see my dad going for the more expensive model