No problem. Please read this forum for info on the HR20. There are plenty of people with major problems and plenty of people with minor problems (like me) or none at all. There is no explanation how two units with the exact same hardware and software behave differently.

I happen to like the HR20, but both of mine work well. I just want to make sure you get other opinions. Also know that you will need a 5-LNB dish to receive the new satellite feeds. If you order from DirecTV, you will get it installed for free. If you buy the HR20 from BestBuy, you may need to pay for the dish/installation. Unlike past dishes, this one is very hard to self-install without a proper signal meter.