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#60881 - 18/01/2002 16:43 screen fading in and out
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
anyone having a problem with there screen fading in and out .
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040103958 60g

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#60882 - 18/01/2002 16:56 Re: screen fading in and out [Re: thrasher]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
Can you be more specific?

If there's something genuinely wrong with your display, the Cambridge guys can have you fixed up pretty quick. First, though, give us details of what you're seeing so we can be sure it's not normal.
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Tony Fabris

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#60883 - 18/01/2002 16:59 Re: screen fading in and out [Re: tfabris]
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
just posted new reply with more info sorry i was vage.Its fading in and out like it wants to work.
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040103958 60g

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#60884 - 18/01/2002 17:06 Re: screen fading in and out [Re: thrasher]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
Well, sounds like you have to contact support. Sorry your new toy is broken, but the support folks will take care of it for you quickly and efficiently.
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Tony Fabris

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#60885 - 18/01/2002 17:09 Re: screen fading in and out [Re: tfabris]
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
thanks for your reply guess all be shiping back out. Bummer.
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040103958 60g

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#60886 - 20/01/2002 03:40 Re: screen fading in and out [Re: thrasher]
bonzi
pooh-bah

Registered: 13/09/1999
Posts: 2401
Loc: Croatia
As said in numerous other posts, owners of DOA players (even those from USA) will be better off contacting carsupport@riohome.com (that is, David Moss in Cambridge, UK) rather than Sonic|Blue. Guys at original empeg will either sort the things over email or arange for free and very quick repair including overnight shipping both ways.
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Dragi "Bonzi" Raos Q#5196 MkII #080000376, 18GB green MkIIa #040103247, 60GB blue

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