Tried to e-mail cardispatch@riohome.com yesterday and I got a return message saying it was caught in a mail loop. Just tried now to both cardispatch and carsupport, and got:

Your message

To: Rio Car Dispatch
Cc: carsupport@riohome.com
Subject: Re: your enquiries
Sent: Wed, 3 Oct 2001 23:20:01 -0700

did not reach the following recipient(s):

c=US;a= ;p=CORPORATE;o=Central;dda:SMTP=cardispatch@riohome.com; on Wed, 3
Oct 2001 23:16:06 -0700
The recipient name is not recognized
The MTS-ID of the original message is: c=us;a=
;p=corporate;l=CORPMAILMX01100406164FJM7J9Y
MSEXCH:IMS:CORPORATE:Central:CORPMAILMX 0 (000C05A6) Unknown Recipient


Anyone know an address that works currently?

Looks like its the whole site, 'cos support and dmoss also give me errors.

The empeg.com ones still seem to work however.

Paul.

Paul Haigh, Reg. 4120
(mk1) 6GB, Blue, 00254
(mk2) 12GB, Red, 00357

Funny, until Tuesday receiving and sending emails from and to David Moss worked. Tried to mail him back yesterday and first I get:

From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@mail.sonicblue.net]
Sent: Wednesday, October 03, 2001 10:02 PM
To: edwin@novi.net
Subject: Return receipt

The original message was received at Wed, 3 Oct 2001 13:02:29 -0700 (PDT)
from mail1.sonicblue.net [206.156.108.99]

----- The following addresses had successful delivery notifications -----
(relayed to non-DSN-aware mailer)

----- Transcript of session follows -----
... relayed; expect no further notifications

Next funny thing is in the details.txt attachment, notice the yellow line, hahahaha:

Reporting-MTA: dns; relay.sonicblue.net
Received-From-MTA: DNS; mail1.sonicblue.net
Arrival-Date: Wed, 3 Oct 2001 13:02:29 -0700 (PDT)

Final-Recipient: RFC822; carinfo@riohome.com
Action: relayed (to non-DSN-aware mailer)
Status: 2.0.0
Remote-MTA: DNS; corpvirus1.sonicblue.com
Diagnostic-Code: SMTP; 250 ... OK
Last-Attempt-Date: Wed, 3 Oct 2001 13:02:29 -0700 (PDT)

After that I get:

From: System Administrator [mailto:postmaster@sensoryscience.com]
Sent: Wednesday, October 03, 2001 10:05 PM
To: edwin@novi.net
Subject: Undeliverable: RE: Status of my order

Your message

To: 'David Moss, Rio Car Customer Services'
Subject: RE: Status of my order
Sent: Wed, 3 Oct 2001 12:57:05 -0700

did not reach the following recipient(s):

c=US;a= ;p=CORPORATE;o=Central;dda:SMTP=carinfo@riohome.com; on Wed, 3 Oct
2001 13:02:40 -0700
The recipient name is not recognized
The MTS-ID of the original message is: c=us;a=
;p=corporate;l=CORPMAILMX01100320024FJM7BYV
MSEXCH:IMS:CORPORATE:Central:CORPMAILMX 0 (000C05A6) Unknown Recipient

What does sensoryscience.com have to do with riohome.com?

­­______________
Edwin de Vaan

Well, I wondered that.

Sensory Science are owned by Sonic|Blue as of June 27th 2001. It says here

So I guess the integration of mail servers went a bit bonkers.

Paul.

Paul Haigh, Reg. 4120
(mk1) 6GB, Blue, 00254
(mk2) 12GB, Red, 00357

..to say the least.

If you are experiencing problems, change the domain to empeg.com and everything will work. We maintain that mail server in Cambridge, so it's actually reliable.

Rob

That is more telling than you might think...

Bizarrely, I've just spent the last two days reading the microsoft point of view on network security, especially with regards to integrating new companies into the existing network.

Weird co-incidence.

If Sonic|Blue would like some consultancy, I'm sure I can manage to fit them in.

Paul.

Paul Haigh, Reg. 4120
(mk1) 6GB, Blue, 00254
(mk2) 12GB, Red, 00357

About five separate mail systems were integrated this week, and on the whole it works fine. The problem is that the IT guys forgot to recreate our car* aliases.

Rob

edwin wrote:
Remote-MTA: DNS; corpvirus1.sonicblue.com

Don't worry, that's just the virus scanning machine.

To reiterate what Rob has said, all car*@riohome.com addresses are currently out of action, as are dmoss@riohome.com and dmoss@sonicblue.com for some reason. The right people have been informed so maybe once the US wakes up they will be fixed.

We run a separate (Linux based!) email system in Cambridge that mail is just forwarded on to from the Exchange servers in the US that handle riohome.com and sonicblue.com email. Any email address of the form name@sonicblue.com or name@riohome.com that ultimately ends up in Cambridge can be sent as name@empeg.com. Any mail sent to empeg.com goes directly to Cambridge so runs less risk of running into problems.

--
Mike Crowe
I may not be speaking on behalf of empeg above :-)

Yeah, these things happen.

I was just being facaetious.

Paul.

Paul Haigh, Reg. 4120
(mk1) 6GB, Blue, 00254
(mk2) 12GB, Red, 00357