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#19811 - 09/10/2000 06:45 AR coated display panels
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
As and when these become available we will supply one free of charge to any client currently suffering reflection problems under bright conditions. This item will not be sent automatically - if you need one, email support@empeg.com and specify which colour you want. Note that blue and green panels provide the best viewing performance in bright light.

You can email now, and we expect to start shipping within two weeks. The offer is restricted to one panel per car player. Please state full shipping address in the email. Panels will be sent by airmail (overseas) or first class post (UK).

Rob



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#19812 - 09/10/2000 07:48 Re: AR coated display panels [Re: rob]
krampster
new poster

Registered: 20/08/1999
Posts: 16
Loc: Philadelphia, PA
Thanks, Rob. I am aware that this offer comes at the expense of a not insignificant financial hit to Empeg. I couldn't be more pleased with the MK1 and MK2 products--or the company that sold them to me.

Krampster
Mark 1: #354 10 gig/green
Mark 2: #155 36 gig/red
_________________________
Krampster Mark 1: #354 10 gig/green Mark 2: #155 36 gig/red

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#19813 - 09/10/2000 08:22 Re: AR coated display panels [Re: rob]
mrgray
new poster

Registered: 09/05/2000
Posts: 20
Loc: Cambridge
Rob,

Am I correct in thinking that this only applies to Mk2 owners?

Do Mk1s already have AR?

.Peter




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#19814 - 09/10/2000 08:30 Re: AR coated display panels [Re: mrgray]
Jazzwire
addict

Registered: 09/06/1999
Posts: 483
Loc: Guernsey
Yes, the Mk1 has an AR screen, which is why some people made such a fuss about having to pay a largely reduced price for an upgraded mk2 AR screen...

Jazz
(List 112, Mk2 12 gig #40. Mk1 4 gig #30. Mk3 1.6 16v)
_________________________
Jazz (List 112, Mk2 42 gig #40. Mk1 4 gig #30. Mk3 1.6 16v)

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#19815 - 09/10/2000 10:02 Re: AR coated display panels [Re: rob]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA


___________
Tony Fabris
_________________________
Tony Fabris

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#19816 - 09/10/2000 13:59 Re: AR coated display panels [Re: rob]
Dredd
enthusiast

Registered: 12/11/1999
Posts: 261
Loc: Bay Area, California
Rob,

To sum it up -- thank you.

Thank you for restoring my faith. Thank you for doing the right thing, and thank you for a great product. Thanks also for listening to my earlier rant, and although I think you may have unintentionally taken it personally that I was upset at the initial policy, at least you listened -- and changed -- and that is far more than most companies. At least you guys were willing to entertain the complaint rather than just filing it away somewhere to get ignored.



D


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#19817 - 09/10/2000 15:40 Re: AR coated display panels [Re: rob]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
As and when these become available we will supply one free of charge to any client currently suffering reflection problems

I don't need one of these panels, as my viewscreen has remained IMHO completely viewable and reflection free under all circumstances. Admittedly, in Alaska my viewing conditions are not as troublesome as, say, Southern California.

As I said, I don't need one, but I would like to have another panel of a different color from the one that I have, just so I can switch them as the mood hits me. (I am easily entertained... :-)

However, I will not accept one free of charge, as I don't feel there is anything wrong with the one that I have. Under these circumstances, would you be willing to sell me one at the previously offered subsidized price?

tanstaafl.

"There Ain't No Such Thing As A Free Lunch"
_________________________
"There Ain't No Such Thing As A Free Lunch"

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#19818 - 09/10/2000 15:42 Re: AR coated display panels [Re: rob]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Hmmm.... big debate time. Do I get a new AR display in BMW-happy red (which is still going to be hard to read in the day) or in clashing blue or green (which would be certainly more legible on a bright day)? Anyone out there have a non-red display in their BMW, Audi, or otherwise funky European car?


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#19819 - 09/10/2000 15:45 Re: AR coated display panels [Re: tanstaafl.]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
Umm.. OK, wait til we mention that they're shipping then order one at the web site. Email me at the same time and I'll apply the discount.

Rob


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#19820 - 09/10/2000 17:08 Re: AR coated display panels [Re: tanstaafl.]
morrisdl
enthusiast

Registered: 21/08/2000
Posts: 346
Loc: Rochester, NY USA
Bravo - I totally agree, I dont think I could sleep with myself...

Great job guys!

-Doug
(Mk2-12G-Blue)
_________________________
Cheers, -Doug Morrison Mk2-32G Back light buttons, Neon red screen

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#19821 - 09/10/2000 18:20 Re: AR coated display panels [Re: morrisdl]
bryan
journeyman

Registered: 25/06/1999
Posts: 57
Loc: New Zealand
Bravo - I totally agree, I dont think I could sleep with myself...
You'll be needing seperate beds then?

I don't need one of these panels
I don't need one either but I have noticed times when the display is unreadable in direct sunlight. I'd like to try one and have no problem with paying the subsidised price.





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#19822 - 09/10/2000 19:27 Re: AR coated display panels [Re: bryan]
JoMo25
stranger

Registered: 23/07/2000
Posts: 48
Rob, thank you very much for the offer. I've been nothing but totally pleased with my empeg and the customer service. Question: is Amber now available in AR?

- John


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#19823 - 09/10/2000 23:45 Quick Poll [Re: rob]
Jazzwire
addict

Registered: 09/06/1999
Posts: 483
Loc: Guernsey
Just a quick question of public opinion

Replacement AR Panels
I want mine for Free
I want to pay the reduced price, as I don't think it should be a free upgrade
I don't need one


Jazz
(List 112, Mk2 12 gig #40. Mk1 4 gig #30. Mk3 1.6 16v)
_________________________
Jazz (List 112, Mk2 42 gig #40. Mk1 4 gig #30. Mk3 1.6 16v)

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#19824 - 10/10/2000 01:37 Re: AR coated display panels [Re: DWallach]
teemcbee
addict

Registered: 04/02/2000
Posts: 687
I have ordered the Mk2 with an amber display.
I thought the colour would match my dashlight but it didn't. Finally I found out that my Peugeot's dashlight has the same color as the BMW's.
I tried unmounting the faceplate ( then the color is something between blue and green) but that colour doesn't match the dash-light.
In my opinion the only color really matching is red.


TeeMcBee
Got my Mk2! # 080000143
_________________________
TeeMcBee
[orange]Mk2, # 080000143, 40+30 GB, Tuner, Peugeot stalk hookup</font color=orange>

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#19825 - 10/10/2000 05:53 Re: AR coated display panels [Re: JoMo25]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
All of the colours will be AR coated. They aren't in stock yet - the plastic has been made, we're waiting for slots at the two coating factories. Hopefully we'll have them in 1 - 2 weeks.

Rob



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#19826 - 10/10/2000 07:34 Re: AR coated display panels [Re: Dredd]
phaigh
addict

Registered: 04/11/1999
Posts: 649
Loc: Reading, UK
clap, clap.

Cheer, cheer.

Paul.

(BTW: Awesome!)

Paul Haigh, Reg. 4120
(mk1) 6GB, Blue, 00254
(mk2) 12GB, Red, 00357
_________________________
Paul Haigh, Reg. 4120 (mk1) 6GB, Blue, 00254 (mk2) 12GB, Red, 00357

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#19827 - 10/10/2000 12:41 Re: AR coated display panels [Re: DWallach]
Bagpuss
member

Registered: 24/05/2000
Posts: 108
Loc: UK
I've got blue in my Audi TT, and it matches really well due to the fact that my interior is blue.

Check out:

http://www.tt-forum.co.uk/gallery/andyfox/image.jpg

to see what I mean.

Andy.


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#19828 - 10/10/2000 13:55 Re: AR coated display panels [Re: rob]
eternalsun
Pooh-Bah

Registered: 09/09/1999
Posts: 1721
Loc: San Jose, CA
Rob, at what point will newly ordered empeg units come with AR coated screens and the new handles? Also, are the empegs shipping with the corrected serial?

Calvin


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#19829 - 10/10/2000 14:35 Re: AR coated display panels [Re: DWallach]
SuperQ
addict

Registered: 13/06/2000
Posts: 429
Loc: Berlin, DE
I have a 2000 VW Jetta, which has a mostly red, but some blue dash.. I would use the blue, but the empeg blue is more blue-green, and the Jetta is a slightly purlplish blue.. it just looks wrong.. so i stuck with red.. i might try to find a red or pink gel plastic film, and cut it to size, see if that plus the blue panel look right..

12gig green mk2 -- 080000125
_________________________
80gig red mk2 -- 080000125
(No, I don't actually hate Alan Cox)

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#19830 - 10/10/2000 14:40 knobs [Re: rob]
SuperQ
addict

Registered: 13/06/2000
Posts: 429
Loc: Berlin, DE
AR display panels are great and all.. but I still wish there was some more thought on the defective plastic used in the rotary knob, right now.. i cut mine apart, and glued it to a knob with a setscrew... it looks fine, but not as nice as the original knob (sticks out a couple extra MM)

12gig green mk2 -- 080000125
_________________________
80gig red mk2 -- 080000125
(No, I don't actually hate Alan Cox)

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#19831 - 11/10/2000 02:01 Re: knobs [Re: SuperQ]
altman
carpal tunnel

Registered: 19/05/1999
Posts: 3457
Loc: Palo Alto, CA
If you've not been following the threads - there has been more thought, and a new design knob with rubber insert will be shipped out FOC to all customers.

Hugo



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#19832 - 11/10/2000 06:33 Re: knobs [Re: altman]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
It just keeps getting better!!

For me, the AR isn't that big an issue, but now I can see how much the direct sunlight washes out the display (before, any light washed out the display ). I might be willing to pay for one too!

And I suppose a new control knob would be good, but I don't see what's so bad about this one. Oh well.

DiGNAN
_________________________
Matt

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#19833 - 11/10/2000 06:38 Re: knobs and displays [Re: Dignan]
avatarTX
member

Registered: 23/08/2000
Posts: 193
Loc: Dallas Texas USA
Ditto. For me its not really an issue. If I decide I need one down the road, I will be glad to fork over a couple of bucks to get one.


Carl

080000506 12gb-green
_________________________
Carl Aydelotte Dallas Texas USA empeg MKII 080000506 40gb-green

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#19834 - 11/10/2000 12:38 Re: knobs and displays [Re: avatarTX]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Ditto. For me its not really an issue. If I decide I need one down the road, I will be glad to fork over a couple of bucks to get one.

Uhhh, yeah. What he said.

Don't send me a new knob unless I am buying something else at the same time (A/R screen perhaps, or maybe a new empeg-branded remote) as the shipping costs would be pretty extravagant compared to the cost of the knob itself.

tanstaafl.

"There Ain't No Such Thing As A Free Lunch"
_________________________
"There Ain't No Such Thing As A Free Lunch"

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#19835 - 11/10/2000 15:36 Re: knobs and displays [Re: tanstaafl.]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
The knobs will go out to everyone - it's in the budget and it's easier that way. I'm hoping that they will coincide with knobs and handles, however, so we can ship them together where applicable.

Rob



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#19836 - 12/10/2000 06:07 Re: AR coated display panels [Re: rob]
Squid2k1
member

Registered: 05/10/2000
Posts: 123
Loc: Ocean Floor
we will supply one free of charge to any client currently suffering reflection problems under bright conditions.
Do we have to notify you within a certain amount of time? I ask as my empeg is not installed yet and knowing my luck it will be cloudy for weeks after it is installed!

_________________________
Squid2k1 --- 18GB of revived Green Mk II Fury - Fast As A Shark

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#19837 - 12/10/2000 07:51 Re: AR coated display panels [Re: Squid2k1]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
You don't have to, but I want to get most of them out in one batch.

Rob


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#19838 - 12/10/2000 08:05 Re: AR coated display panels [Re: rob]
jwtadmin
enthusiast

Registered: 05/09/2000
Posts: 210
Loc: Ipswich, MA
I already sent an email to support@empeg.com about the panel do I also need to send one for the knob and the handle?

_________________________
___ John Turner "It's easier to ask for forgiveness than to ask for permission"

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#19839 - 12/10/2000 08:06 Re: AR coated display panels [Re: jwtadmin]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
Nope. The knob is automatic, we'll post something about the handle soon.

Rob


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#19840 - 12/10/2000 22:40 Re: AR coated display panels [Re: SuperQ]
teemcbee
addict

Registered: 04/02/2000
Posts: 687
Hmm - that was exactly what I tried when fitting my amber to the "amber" of my car (which is definitetly red - as the BMWs dash-colour)
But I finally ended up with a too dark display - (OK amber is quite dark already)

Anyway - good luck on this!

TeeMcBee
Got my Mk2! # 080000143
_________________________
TeeMcBee
[orange]Mk2, # 080000143, 40+30 GB, Tuner, Peugeot stalk hookup</font color=orange>

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