How do I get a new one? My player died on the way to work. Is a e-mail to carsupport@xs4all.ln still the only option? (I've heard about long delays)

Thanks,
-Dave

Is a e-mail to carsupport@xs4all.ln still the only option?

No, the other option is to fix it yourself (assuming it's really the cable that's the problem). It's not difficult.

One could buy the connectors and flat wire as parts and build a new cable oneself.

You'd have to be very careful to get everything straight and properly pressed. As I have access to a proper crimper at work, I made a new wire for my MkI as I upgraded to two drives (the MkI uses 2 wires, each with a connector at each end, as it has 2 IDE headers on the mainboard) about 2.5 years ago.

It is certainly doable, but I wouldn't try it without the proper crimping tool...

Edit: unless, as Tony points out, it's just a fixable bad crimp on the original wire. I've fixed one of those in a small bench vise.

/Michael

I saw that FAQ entry before I posted, I just wanted to see if there was a way to get the cables if it didn't fix the problem.

I disassembled the player this morning and the cable was starting to seperate. I was able to get it back together and it seems like the Empeg is working again.

Thanks all,
-Dave

If you have the same problem again or wish to replace the cable, let me know.... see my other post for more info.