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#158536 - 01/05/2003 16:54 USB 2.0 problems
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
I've been having some problems with a NEC USB 2.0 card I recently purchased. I have two things hooked up to it. One is a Dazzle DVC-150 which uses 2.0 and a scanner which is only USB 1.1 Whenever I shut off the computer, then start it...it "loses" the driver for the DVC. I figure the 2.0 card needs an update, but I can't find one....any ideas?

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#158537 - 01/05/2003 17:34 Re: USB 2.0 problems [Re: burdell1]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
Don't forget to check:

- Your motherboard manufacturer for flash BIOS updates.

- Your motherboard manufacturer for Windows device driver updates.

- The card manufacturer for the card driver (you said you already did this).

- The scanner and Dazzle manufacturers for driver updates.

Any of the above can be the failure point for USB problems.
_________________________
Tony Fabris

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#158538 - 01/05/2003 21:21 Re: USB 2.0 problems [Re: tfabris]
qbasic309
member

Registered: 23/10/2002
Posts: 110
what FM said...

updates updates updates

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#158539 - 02/05/2003 22:13 Re: USB 2.0 problems [Re: qbasic309]
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
the strange thing is that when I hit "restart", it still can find the Dazzle DVC. However, when I "shut down" the computer and then start it up again that is when it can't find the Dazzle

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#158540 - 13/05/2003 11:22 Re: USB 2.0 problems [Re: burdell1]
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
update....i re-installed Windows 2000 to fix another problem i was having, and I didn't start having the USB 2.0 problem again until now. I think it is from a update to Windows2000. It seems to be update #816093: Security Update:MS Virtual Machine. Has anyone else had a problem with that?

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#158541 - 13/05/2003 20:52 Re: USB 2.0 problems [Re: burdell1]
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
Does anyone know how tell how fast the USB 2.0 connection is? I want to make sure that when it does actually work, it is going at 2.0 speed and not 1.1.

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#158542 - 14/05/2003 00:07 Re: USB 2.0 problems [Re: burdell1]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
the number 480 mbps comes to mind, but I couldn't say for sure. It might only be 400...I get it confused with IEEE 1394
_________________________
~ John

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#158543 - 14/05/2003 01:07 Re: USB 2.0 problems [Re: burdell1]
BartDG
carpal tunnel

Registered: 20/05/2001
Posts: 2616
Loc: Bruges, Belgium
Meatballman is right : it's 480mbps. Although firewire is STILL faster with it's 400mbps, but that's a different story alltogether.
_________________________
Riocar 80gig S/N : 010101580 red
Riocar 80gig (010102106) - backup

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#158544 - 14/05/2003 07:49 Re: USB 2.0 problems [Re: BartDG]
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
but how can I test how fast this particular USB port is going?I want to make sure that it is going as fast as a typical 2.0 port and not a 1.1 port.

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#158545 - 14/05/2003 08:00 Re: USB 2.0 problems [Re: burdell1]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
Transfer a gig of mp3s. You'll see a clear difference 12mbps vs. 480mbps is readily apparent.
_________________________
~ John

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#158546 - 14/05/2003 08:47 Re: USB 2.0 problems [Re: JBjorgen]
burdell1
old hand

Registered: 14/01/2002
Posts: 931
Loc: Minnetonka, MN
that's the thing.. it isn't a hard drive I have hooked up. it is a video capture device (that converts video into mp2 through it.) so, i need to actually measure how much is going through the USB 2.0 port. I'm not exactly sure on how to do that, though.

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