SO I was happily listening to music in my office today when I remembered I needed to delete some files off the Empeg. I selected them in Emplode and tried to sync the player. Half way through the sync, the software froze on both emplode and the player. I unplugged the player and plugged it back in. It booted up but would not play any files I selected. I powered down then powered up again and got the "Can't find hard drive, contact support screen" I let the player sit then brought it home to re-upload the install file in the hope it would solve the problem.

During the upload, I get "Error “Bad pump response” occurred during stage 0x25”. " When I hook up terminal to it, I get the following

empeg-car bootstrap v1.00 20000601 (hugo@empeg.com)
If there is anyone present who wants to upgrade the flash, let them speak now,
or forever hold their peace...it seems not. Let fly the Penguins of Linux!

e000 v1.04
Copying kernel...
Calling linux kernel...
Uncompressing Linux..................................... done, booting the kernel.

Linux version 2.2.14-rmk5-np17-empeg50 (mac@aphex.internal.empeg.com) (gcc version 2.95.3 20010315 (release)) #4 Sat Dec 22 10:13:57 GMT 2001
Processor: Intel StrongARM-1100 revision 11
NetWinder Floating Point Emulator V0.94.1 (c) 1998 Corel Computer Corp.
empeg-car player (hardware revision 7, serial number 90000784)
Command line: mem=12m
Calibrating delay loop... 207.67 BogoMIPS
Memory: 10968k/12M available (964k code, 20k reserved, 332k data, 4k init)
Dentry hash table entries: 2048 (order 2, 16k)
Buffer cache hash table entries: 16384 (order 4, 64k)
Page cache hash table entries: 4096 (order 2, 16k)
POSIX conformance testing by UNIFIX
Linux NET4.0 for Linux 2.2
Based upon Swansea University Computer Society NET3.039
NET4: Linux TCP/IP 1.0 for NET4.0
IP Protocols: ICMP, UDP, TCP
TCP: Hash tables configured (ehash 16384 bhash 16384)
IrDA (tm) Protocols for Linux-2.2 (Dag Brattli)
Linux-IrDA: IrCOMM protocol ( revision:Tue May 18 03:11:39 1999 )
ircomm_tty: virtual tty driver for IrCOMM ( revision:Wed May 26 00:49:11 1999 )
Starting kswapd v 1.5
SA1100 serial driver version 4.27 with no serial options enabled
ttyS00 at 0xf8010000 (irq = 15) is a SA1100 UART
ttyS01 at 0xf8050000 (irq = 17) is a SA1100 UART
ttyS02 at 0xf8030000 (irq = 16) is a SA1100 UART
Signature is 67706d65 'empg'
Scheduling custom logo.
empeg display initialised.
empeg dsp audio initialised
empeg dsp mixer initialised
empeg dsp initialised
empeg audio-in initialised, CS4231A revision a0
empeg remote control/panel button initialised.
empeg usb initialised, PDIUSBD12 id 1012
empeg state support initialised 0089/88c1 (save to d0004600).
empeg RDS driver initialised
empeg power-pic driver initialised (first boot)
RAM disk driver initialized: 16 RAM disks of 4096K size
empeg single channel IDE
Probing primary interface...
Probing primary interface...
empeg-flash driver initialized
smc chip id/revision 0x3349
smc9194.c:v0.12 03/06/96 by Erik Stahlman (erik@vt.edu)

SMC9194: SMC91C94(r:9) at 0x4008000 IRQ:7 INTF:TP MEM:6144b MAC 00:02:d7:12:03:10
RAMDISK: ext2 filesystem found at block 0
RAMDISK: Loading 320 blocks [1 disk] into ram disk... done.
EXT2-fs warning: checktime reached, running e2fsck is recommended
VFS: Mounted root (ext2 filesystem).
empeg-pump v0.03 (19980601)
Press Ctrl-A to enter pump...VFS: Cannot open root device 03:05
Kernel panic: VFS: Unable to mount root fs on 03:05

Now I know I am getting the error because it can't mount the hard drive but the upgrade tool doesn't seem to want to find the proper pump either. I have tried teh 2.0b11 and 2.0b7 images and nothing seems to load. SUggestions on what to do next? ANd if you suggest I use GetRight, I will need SPECIIFIC instructions on what to do. I don't think that is the problem tho because the player did work fine before unless it is not using the proper .upgrade file to load. Just grasping at straws there.

Greg

Pump error covered in the FAQ here.

You are having disk drive or cable trouble.

As I stated before, the FAQ says:
Try using the GetRight utility to re-download the upgrade file. See if that fixes it.

What are the specific instructions for using this tool to fix this problem? I am 90% sure it's a drive/software problem.

The FAQ also says "It has also been reported that a bad pump error can be caused by disk drive problems such as a bad disk drive, problems with the cable, or an inadequate power supply which doesn't provide enough juice to spin up the disk drives."

It then links this which is what I believe your problem to be.

i got this error when i was upgrading my hdd. turns out that the ide cable was just unplugged from the main board.

Thanks for the clarification on that. I will check the cables and the HDs tonight. As always, you are right on top of things Tony.

I get these errors about every 2 weeks, have replaced ide cable. Its funny because the last time this happened i reverted to the original ide cable, seems to work for now. I dont know if I have more serious problems with the rio.