Can I remind everyone that we don't provide technical support here. If you have a problem email us-support@empeg.com (USA & Canada) or support@empeg.com (Rest of the world) and you'll get a response from the experts very quickly.

If you prefer you can call the support phone numbers included with your player (the US number is 24/7 and the UK number is extended office hours).

If you find a bug then you can report that to bugs@empeg.com.

Rob