One thing I find somewhat amusing about the situation is that you have a customer using Microsoft Exchange, and they were initially using a RIM Blackberry, before changing to an HTC/Google phone, with an Apple iPhone in the running. Really shows how far behind Microsoft has gotten on the phone side, unable to even take advantage of people leaving Blackberry devices.
I hadn't thought about that, but this is a funny thing. But this particular situation is a little different because Verizon, for all intents and purposes, doesn't have WP7 phones. I only see two, one is "free," and the other is $50, so they look like pretty crappy phones.
If Android phones weren't freebies or heavily pushed/customized by the carriers, it would probably be in the same boat Microsoft is in right now. That OS has legs only because they're taking over from feature and feature-less phones. There's a very small percentage of customers who are moving to it from other smartphone products, but the big bulk of its numbers are simply people who want a new phone.
Well I'm back to not knowing what the hell you're talking about.
The entire smartphone market is benefiting from users getting their first smartphones. You seem to think that every single iPhone user was once a Blackberry or Palm owner, and that's simply not the case. If anything, the smartphone market share reports are showing a decline in RIM/Nokia, and a rise in Android, and if you wanted you could read that as more people switching from smartphones to Android than are doing so to iPhone. I don't necessarily think that, but I do think the entire pie is growing, and all these companies are getting new buyers.
What's more, I don't know where you're getting these ideas that Android is being carried by free/cheap phones. The biggest seller has been the Galaxy S line, which is the same exact price as the
entry level iPhone, as is almost every Android phone that comes to market. I can't think of a single sub-$200 Android phone that has been a huge success (most of them are crap that sell terribly, like the Cha Cha).
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