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#307452 - 19/02/2008 18:48 "Ask" toolbar
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Apparently I was careless and didn't uncheck some default box somewhere or other when installing a piece of software, and now my Firefox header is polluted by a toolbar I don't want but apparently asked for, or rather failed to not ask for.

This is a toolbar featuring the Ask search engine, with icons for "My Stuff", "Zoom", "News", "Weather", "Shopping", and other completely useless stuff.

How do I make it go away? Is there any way of finding out what caused it to be installed so I can let them know what I think of them and their product?

tanstaafl.
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"There Ain't No Such Thing As A Free Lunch"

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#307453 - 19/02/2008 18:57 Re: "Ask" toolbar [Re: tanstaafl.]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Assuming it is the toolbar from Ask.com:

http://dl.ask.com/toolbar/moz/faq.html#na3

Quote:
How do I uninstall the Ask Toolbar?

You can easily uninstall the Ask Toolbar using the instructions below:

Firefox 1.5

1. From the "Tools" menu choose "Extensions".
2. A list with all your installed Firefox extensions will pop up. Find "Ask Toolbar", click on it.
3. In the bottom left corner of the list window click "Uninstall".
4. Restart Firefox.


Firefox 2.0

1. From the "Tools" menu choose "Add-ons".
2. A list with all your installed Firefox extensions will pop up. Find "Ask Toolbar", click on it.
3. Three buttons will appear underneath the "Ask Toolbar" listing. Click "Uninstall".
4. Restart Firefox.
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Bitt Faulk

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#307461 - 19/02/2008 20:00 Re: "Ask" toolbar [Re: wfaulk]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
The irony would be if he used the Ask toolbar itself to try to search for that information, and it didn't return any results. smile
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Tony Fabris

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#307463 - 19/02/2008 22:54 Re: "Ask" toolbar [Re: wfaulk]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Quote:
Firefox 2.0

1. From the "Tools" menu choose "Add-ons".
2. A list with all your installed Firefox extensions will pop up. Find "Ask Toolbar", click on it.
3. Three buttons will appear underneath the "Ask Toolbar" listing. Click "Uninstall".
4. Restart Firefox.


Ummm... my list only has two extensions: "Download Accelerator Plus", and "Talkback." There isn't anything about the Ask Toolbar.

I can go to "View" in Firefox and deselect the Ask toolbar so it no longer displays... but I'd prefer to get rid of it altogether.

??

tanstaafl.
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"There Ain't No Such Thing As A Free Lunch"

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#307464 - 19/02/2008 23:40 Re: "Ask" toolbar [Re: tanstaafl.]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
Is there anything in Add/Remove Programs (windows control panel)?
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Tony Fabris

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#307466 - 20/02/2008 00:29 Re: "Ask" toolbar [Re: tfabris]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Originally Posted By: tfabris
Is there anything in Add/Remove Programs (windows control panel)?


Good call, Tony! That got it.

tanstaafl.
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"There Ain't No Such Thing As A Free Lunch"

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