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#266317 - 29/09/2005 15:19 My Canon SD500 LCD Broke...
ShadowMan
addict

Registered: 09/06/1999
Posts: 559
Loc: Newfoundland, Canada
My Canon SD500 LCD broke for no obvious reason and it seems to be a common problem with Canon cameras, particularly the SD series.

I've posted a bunch of information on my site at http://rene.conneriver.com and I also posted to digg.com.

Anybody on here have a mysteriously broken LCD?

Rene
_________________________
12 gig empeg Mark II, SN: 080000101
30 gig RioCar SN: 30103114
My blog

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#266318 - 29/09/2005 16:12 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
lastdan
enthusiast

Registered: 31/05/2002
Posts: 352
Loc: santa cruz,ca
I read that the screens had this problem. I lost my s200 a few months back and was looking at this for a replacement.
how do you like it otherwise?

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#266319 - 29/09/2005 16:49 Re: My Canon SD500 LCD Broke... [Re: lastdan]
ShadowMan
addict

Registered: 09/06/1999
Posts: 559
Loc: Newfoundland, Canada
Quote:
I read that the screens had this problem. I lost my s200 a few months back and was looking at this for a replacement.
how do you like it otherwise?


I love the camera otherwise. It has a replacement now, the SD550. It's fast, small, takes great pictures and excellent video. If you go to my website you can find a link to my gallery (http://rene.conneriver.com/gallery) and most, if not all, pictures there were taken with the SD500. They are scaled down to 640x480 due to the number of pictures I have there.

If you would like to see some full sized versions of pictures you see on the site let me know and I will email them to you.

Some more recent albums would be the 2005 camping album, Targa Newfoundland 2005, 2006 Gulf Stream, the last three wedding albums, and the landscaping pictures.

The battery life is excellent. I have taken well over 300 pictures on a single charge with LCD on at all times and flash set to auto with a combination of indoor and outdoor dark and light shots.

Did I mention this camera is fast???

Hope this helps you!

Rene
_________________________
12 gig empeg Mark II, SN: 080000101
30 gig RioCar SN: 30103114
My blog

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#266320 - 29/09/2005 18:44 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Quote:
Anybody on here have a mysteriously broken LCD?

/me checks his SD200...

Nope, all OK here. Knock on wood.
_________________________
Tony Fabris

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#266321 - 29/09/2005 19:16 Re: My Canon SD500 LCD Broke... [Re: tfabris]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
SD300 ok here.

I hate to say it, but it looks a whole lot like an impact fracture. Maybe time to start questioning the wife/kids/cow-orker/dog etc...
_________________________
~ John

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#266322 - 29/09/2005 20:26 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
jbauer
veteran

Registered: 08/05/2000
Posts: 1429
Loc: San Francisco, CA
Quote:
Anybody on here have a mysteriously broken LCD?


My SD400 is fine. I use: http://www.timbuk2.com/tb2/catalog/categories.t2?categoryId=13 which I love.

- Jon

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#266323 - 29/09/2005 22:12 Re: My Canon SD500 LCD Broke... [Re: JBjorgen]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
Quote:
... Maybe time to start questioning the wife/kids/cow-orker/dog etc...

I've never seen a cow being orked before, and I don't think I wanna, either.
_________________________
10101311 (20GB- backup empeg)
10101466 (2x60GB, Eutronix/GreenLights Blue) (Stolen!)

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#266324 - 29/09/2005 22:15 Re: My Canon SD500 LCD Broke... [Re: Robotic]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
I think Scott Adams said approximately the same thing when he coined the phrase in The Dilbert Principle.
_________________________
Tony Fabris

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#266325 - 29/09/2005 22:21 Re: My Canon SD500 LCD Broke... [Re: tfabris]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
I'll have to re-read that (and the others)- it's been too long since the last time.
_________________________
10101311 (20GB- backup empeg)
10101466 (2x60GB, Eutronix/GreenLights Blue) (Stolen!)

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#266326 - 29/09/2005 22:25 Re: My Canon SD500 LCD Broke... [Re: Robotic]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Yeah, I know what you mean. I just love those books. I've got four of them, has he written any more since then?

/me checks Amazon...
_________________________
Tony Fabris

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#266327 - 29/09/2005 22:30 Re: My Canon SD500 LCD Broke... [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Hm, looks like I need to get "Top Secret Management Handbook". I'm skipping the two God books because I'm pretty sure he'd be preaching to the choir with me.
_________________________
Tony Fabris

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#266328 - 07/10/2005 23:47 Re: My Canon SD500 LCD Broke... [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Quote:
Anybody on here have a mysteriously broken LCD?

/me checks his sd200...

Nope, all OK here. Knock on wood.


GAH. I knew I shouldn't have knocked on particle board and called it wood.

DAMN DAMN DAMN DAMN DAMN.

I've got it dismantled, I'm pretty sure there won't be any trouble putting the new LCD in. Assuming I can convince them to send me the LCD on Monday when I call the parts department. I need this camera working in two weeks, and that's well past their repair department turnaround time.

GAH.

So... For Shadowman, what did you end up doing? Did you get it repaired or what?

Edit: I just checked your web site. Glad to see you convinced them to send you the LCD by itself. It means that on Monday, I've got a chance. Thanks for posting the information.
_________________________
Tony Fabris

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#266329 - 08/10/2005 00:04 Re: My Canon SD500 LCD Broke... [Re: jbauer]
cushman
veteran

Registered: 21/01/2002
Posts: 1380
Loc: Erie, CO
Quote:
My SD400 is fine. I use: http://www.timbuk2.com/tb2/catalog/categories.t2?categoryId=13 which I love.

I bought a sd400 based 1/2 on dpreview.com and 1/2 on feedback from this forum. I use this case from LowePro (although it is often in a Timbuk2 messenger bag).
_________________________
Mark Cushman

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#266330 - 08/10/2005 00:44 Re: My Canon SD500 LCD Broke... [Re: tfabris]
ShadowMan
addict

Registered: 09/06/1999
Posts: 559
Loc: Newfoundland, Canada
Glad (in a way ) to see I am not the only one here... though my jaw almost hit the floor when I read your post! Any idea what happened to yours??? I still don't know what happened to mine as I was the only one who had used it. My fiancee hardly touches the camera and she would tell me if she did break it and no one else had access to the camera when it broke.

For those of you who are interested I have an entry on my blog at http://rene.conneriver.com/ as well as pictures and somewhat of a writeup in my gallery linked from my blog.

I hope it helps you Tony. I could probably do it myself in about 20 minutes now that I have already figured out how to strip my camera apart.

If you need any assistance feel free to email me.

Rene

P.S. I didn't disasseble mine until I had my new LCD in hand so I could make sure they matched as I was taking things apart. I also wouldn't have to worry about forgetting what went where when reassembling.
_________________________
12 gig empeg Mark II, SN: 080000101
30 gig RioCar SN: 30103114
My blog

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#266331 - 08/10/2005 01:17 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Actually, I already stripped my camera apart to make sure I could do it before ordering the LCD on Monday. Pretty straightforward stuff. But I'm glad that you have those photos up just in case I need a reference.

Regarding what happened: I've got a pretty good idea, but the thing is, I can tell from the fracture that it was stresses on the casing, and not an impact on the LCD itself, that caused the break. The fracture originated at the corner of the point next to where the ribbon cable tucks beneath the LCD. It was clearly the aluminum LCD frame pressing against the LCD glass that caused it. The origin point of the fracture isn't even visible from outside the camera.

Anyway, it happened at the same time I dropped my empeg case (the camera lives in the side pocket) and caused the hairline fracture in my empeg's VFD glass, that I mentioned in another thread. Thankfully, the empeg VFD is still working. The case hit in a completely different spot than where the camera lives, but I guess it was the sudden G forces that caused the stress on the casing that snapped the glass.

Oh, also, I find it amusing that the LCD in the camera is a Sony part.
_________________________
Tony Fabris

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#266332 - 08/10/2005 05:56 Re: My Canon SD500 LCD Broke... [Re: tfabris]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Quote:
I can tell from the fracture that it was stresses on the casing, and not an impact on the LCD itself, that caused the break.


Same thing happened to my friend Paul's SD500. He ended up replacing the screen himself, too.
_________________________
-- roger

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#266333 - 09/10/2005 03:31 Re: My Canon SD500 LCD Broke... [Re: Roger]
jbauer
veteran

Registered: 08/05/2000
Posts: 1429
Loc: San Francisco, CA
I sold my SD400 on Craigslist for $300 and am planning to buy the SD450. The 450 is SUPPOSED to have addressed the fragile screen issue, although I can't find anything official on that - just conversation on www.dpreview.com.

- Jon

BTW, I dunno why someone paid $300 for a camera that can be bought brand new from Dell for 263.00, but I'm not complaining...

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#266334 - 09/10/2005 07:27 Re: My Canon SD500 LCD Broke... [Re: jbauer]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
So they know there's an issue? Should I be asking for my LCD free when I call them on Monday?
_________________________
Tony Fabris

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#266335 - 10/10/2005 03:15 Re: My Canon SD500 LCD Broke... [Re: tfabris]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Quote:
So they know there's an issue? Should I be asking for my LCD free when I call them on Monday?

I would. Never hurts to ask!

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#266336 - 12/10/2005 16:02 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Argh. Got the replacement LCD, put it in really carefully, everything fits together perfectly, and the unit won't turn back on. Argh argh argh.
_________________________
Tony Fabris

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#266337 - 12/10/2005 17:24 Re: My Canon SD500 LCD Broke... [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Argh argh argh.
_________________________
Tony Fabris

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#266338 - 12/10/2005 17:34 Re: My Canon SD500 LCD Broke... [Re: tfabris]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
From ShadowMan's gallery:

Quote:
The camera didn't turn on the first time and I panicked a little. I removed the memory card and battery and reseated both and she fired up!
_________________________
~ John

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#266339 - 12/10/2005 17:57 Re: My Canon SD500 LCD Broke... [Re: JBjorgen]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
First thing I looked for, and first thing I tried.
_________________________
Tony Fabris

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#266340 - 12/10/2005 17:57 Re: My Canon SD500 LCD Broke... [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
argh argh argh
_________________________
Tony Fabris

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#266341 - 12/10/2005 18:43 Re: My Canon SD500 LCD Broke... [Re: tfabris]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
Is today "Talk like a Pirate Day"?

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#266342 - 12/10/2005 18:45 Re: My Canon SD500 LCD Broke... [Re: Phoenix42]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
No, it's scream and panic day, it seems. I'm completely stumped as to why this thing isn't working.
_________________________
Tony Fabris

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#266343 - 12/10/2005 19:03 Re: My Canon SD500 LCD Broke... [Re: tfabris]
lastdan
enthusiast

Registered: 31/05/2002
Posts: 352
Loc: santa cruz,ca
please don't find this insulting, but are you sure the battery is charged?

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#266344 - 12/10/2005 19:39 Re: My Canon SD500 LCD Broke... [Re: lastdan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
No insult taken, always good to check assumptions.

I have two batteries for the camera, both of which I took the opportunity to recharge during the time I waited for the replacement LCD. I have tried both batteries.

Incidentally, I'm not the only person to have this problem. Haven't gotten a reply back from him yet.
_________________________
Tony Fabris

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#266345 - 13/10/2005 17:43 Re: My Canon SD500 LCD Broke... [Re: tfabris]
ShadowMan
addict

Registered: 09/06/1999
Posts: 559
Loc: Newfoundland, Canada
Wow, this sucks for you. Not to sound mean, but it really does suck.

Have you disassebled the camera again to see if there is something you missed? Mine didn't start the first time for some reason unknown to me but luckily it did the second time around. Maybe you have something just a little out of place inside. You are pretty competent with this kind of thing so taking it apart again shouldn't be too big a deal for you.

I hope Canon/Sony admits to a flaw in these cameras sometime and maybe gives us our money back for the screens and a little extra for our own labour!

Good luck, watching the thread closely.

Rene


P.S. Any pics of your Elph surgery?
_________________________
12 gig empeg Mark II, SN: 080000101
30 gig RioCar SN: 30103114
My blog

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#266346 - 13/10/2005 18:30 Re: My Canon SD500 LCD Broke... [Re: ShadowMan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Quote:
Have you disassebled the camera again to see if there is something you missed?

Only about a dozen times, now.

I even just now disassembled it a lot farther than I otherwise would have, just to see if something else had worked loose. Couldn't find anything.

It's behaving as though the sensor switch that detects an open battery hatch is malfunctioning. You know, not turning on because it thinks the battery hatch is open. But on the last disassembly, I got the thing apart enough to test this switch with the multitester, and it's working properly.

When you disassembled your camera, do you know if it'd turn on when the casing is open (as long as the battery hatch was still closed)?

If I knew that, then fiddling with it would be easier because I'd know whether or not I had to fully reassemble the thing before trying it.
_________________________
Tony Fabris

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