#234508 - 23/09/2004 20:29
Re: Ethernet connection troubles with XP Service Pack 2
[Re: pgrzelak]
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new poster
Registered: 11/04/2004
Posts: 44
Loc: Chicago, IL
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OK I really thank everyone for their help thus far. But I just tried hooking everything up through the router/hub and I have the same problem. I set both to get IP addresses automatically and Im still getting the "player no longer seems to be connected" message. Also and forgive my ignorance but what exactly does all this third party software do? ie jemplode, hijack and emphatic?
Edited by faceless041974 (23/09/2004 20:37)
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#234509 - 23/09/2004 20:37
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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carpal tunnel
Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
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Hmmm... Silly question / thought. The empeg only supports 10Mbps. I wonder if your card / connection is negotiating at the wrong speed or duplex. Can you reconnect the direct crossover cable, force the network interface to 10Mbps half duplex and see if that helps?
Note: I see a lot of this where I work because the section of the building where my cube is was wired with cheap CAT3. It may autonegotiate at 100Mbps, but it is half duplex, noisy, cannot support it and everyone gets dropped unless they force 10...
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs
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#234510 - 23/09/2004 21:00
Re: Ethernet connection troubles with XP Service Pack 2
[Re: pgrzelak]
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new poster
Registered: 11/04/2004
Posts: 44
Loc: Chicago, IL
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#234511 - 23/09/2004 21:14
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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Quote:
Im still getting the "player no longer seems to be connected" message.
I may have asked this before. Please report the player software version from the player's front panel ABOUT menu. Then report the Emplode version from the Emplode menu.
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#234512 - 23/09/2004 21:34
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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new poster
Registered: 11/04/2004
Posts: 44
Loc: Chicago, IL
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According to my router manual the connection to my empeg is 10 mbps because its lighting up yellow. Green is for 100mbps. Both software versions are 2.00. Is it possible that I have to open a port manually for the player? If so how/what would I need to do.
Edited by faceless041974 (23/09/2004 21:42)
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#234513 - 23/09/2004 21:42
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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Hm. That's all correct, then. Wonder if it's some kind of other software on the system that's interfering. Something we haven't thought of yet...
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#234514 - 23/09/2004 21:43
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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Quote:
Is it possible that I have to open a port manually for the player? If so how/what would I need to do.
Only if there were firewall or packet-filtering software getting in the way. And you said the firewall was disabled.
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#234515 - 23/09/2004 21:46
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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new poster
Registered: 11/04/2004
Posts: 44
Loc: Chicago, IL
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I think im going to uninstall service pack 2 and see if that works because I guess there are a ton of programs having problems with the pack.
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#234516 - 23/09/2004 22:14
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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pooh-bah
Registered: 31/08/1999
Posts: 1649
Loc: San Carlos, CA
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Quote:
Something we haven't thought of yet...
Isn't SP2 supposed to place a limit on the max number of simultaneous network connections regardless of the firewall? Could cause all sorts of weird issues if he is hitting the limit due to some other software (P2P, spyware, whatever) running at the same time.
-Mike
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#234517 - 23/09/2004 22:26
Re: Ethernet connection troubles with XP Service Pack 2
[Re: mcomb]
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carpal tunnel
Registered: 24/12/2001
Posts: 5528
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It limits the number of pending connections you can have not the actual number of connections.
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#234518 - 24/09/2004 00:54
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tman]
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new poster
Registered: 11/04/2004
Posts: 44
Loc: Chicago, IL
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Well I unistalled service pack two and now everything works fine. Thanks everyone for your help. I guess if others have the same problem they know what to do.
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#234519 - 24/09/2004 06:43
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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carpal tunnel
Registered: 18/01/2000
Posts: 5683
Loc: London, UK
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Quote:
Well I unistalled service pack two and now everything works fine. Thanks everyone for your help. I guess if others have the same problem they know what to do.
It would make more sense to see if anyone else is having trouble with XP SP2, because I'm using my empeg with XP SP2 and it's working fine. I've not tried any large syncs, but I can definitely connect and enumerate the content every time. I have the XP SP2 firewall set to the default settings.
I did select "Unblock" when I ran emplode the first time, though. I don't know why XP thinks that emplode is attempting to accept connections from the outside world, but I trust the person who wrote it  .
For the record, I'm using a D-Link DSL-604+ router. My desktop PC is plugged directly into one of the ports on this. Into one of the other ports is plugged a Netgear FS-108 switch, and into this switch is plugged my empeg. DHCP is provided by one of my Linux boxen, which is also plugged into the switch.
_________________________
-- roger
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#234520 - 24/09/2004 12:47
Re: Ethernet connection troubles with XP Service Pack 2
[Re: faceless041974]
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old hand
Registered: 28/04/2002
Posts: 770
Loc: Los Angeles, CA
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Quote:
Ok this is what I got
<snip>
description:intel pro/100 ve network connection
ip address:192.168.0.2
<snip>
<snip>
Ethernet adapter Empeg
ip address:10.1.1.1
<snip>
can't believe no one saw this? different IP network altogether. change your IP on your NIC card temporarily to 10.1.1.10 (Start -> Control Panel -> Network Connections -> Right Click Local Area Network -> Properties -> Dbl-Click TCP/IP -> and change from DHCP to the above) and connect to change your empeg's ip to either DHCP or something on the 192.168.0.0 subnet. Then change your computer back to DHCP also. or you can do some arp magic, if you're desperate. Don't really know why SP2 would change that. did you also change your router at the same time?
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#234521 - 24/09/2004 12:50
Re: Ethernet connection troubles with XP Service Pack 2
[Re: image]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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No, we saw that.
He said he tried it both ways. Both with the empeg plugged into the second (10.) nic with a crossover cable and a fixed IP, and also plugged into his router (192.) with DHCP.
Neither way worked for him, and it worked before SP2, and also deinstalling SP2 fixed it for him.
Now, I'd really love to find out exactly what it was about SP2 that broke it so we could have that data for the future. And he's gonna have to move up to SP2 eventually. So really, the problem isn't solved...
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#234522 - 24/09/2004 12:59
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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old hand
Registered: 28/04/2002
Posts: 770
Loc: Los Angeles, CA
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oh, i get it. mistook his other NIC card as his empeg info.
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#234523 - 24/09/2004 18:21
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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carpal tunnel
Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
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Besides which, he was able to ping the empeg from the machine on which he was running emplode.
I wonder if it was some weird MTU-like problem. Not that he was going through a router, but maybe something else in there was choking on extra-large packets.
_________________________
Bitt Faulk
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#234524 - 24/09/2004 18:30
Re: Ethernet connection troubles with XP Service Pack 2
[Re: wfaulk]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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Hm, I wonder if SP2 alters anything in terms of the way TCP packets are handled...
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#234525 - 24/09/2004 21:07
Re: Ethernet connection troubles with XP Service Pack 2
[Re: Roger]
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carpal tunnel
Registered: 05/01/2001
Posts: 4903
Loc: Detroit, MI USA
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Roger, your post is the only one I've seen that mentions selecting "Unblock". I've never actually blocked anything w. SP2, so I wonder if once you block it, you have to dig through settings to unblock.
_________________________
Brad B.
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#234526 - 24/09/2004 21:11
Re: Ethernet connection troubles with XP Service Pack 2
[Re: SE_Sport_Driver]
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carpal tunnel
Registered: 20/12/1999
Posts: 31602
Loc: Seattle, WA
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Yeah, I wonder where those settings are stored, and how to get to a screen that lists them?
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#234527 - 25/09/2004 05:48
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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carpal tunnel
Registered: 18/01/2000
Posts: 5683
Loc: London, UK
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Quote:
Yeah, I wonder where those settings are stored, and how to get to a screen that lists them?
Control Panel / Windows Firewall / Exceptions.
I've got "Rio emplode" in my list. I don't know where the blocked (and already-prompted-for) programs are stored, but if you click on "Add Program..." and browse for the emplode executable, you should be able to add it to the exceptions list.
_________________________
-- roger
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#234528 - 25/09/2004 08:52
Re: Ethernet connection troubles with XP Service Pack 2
[Re: tfabris]
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member
Registered: 24/02/2003
Posts: 111
Loc: Elk Grove, CA
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It took a good bit of digging, but it looks like
HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List
HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
are the two registry keys for network and workgroup profiles.
Hmm, it seems these keys are for the allowed programs that can be found in the control panel Roger mentioned. Not sure where the "blocked" program list is to be found. Maybe if e.g. Emplode was originally blocked and then subsequently added to the allow list it would work.
Edit: from the .doc file here.
Edited by Glen_L (25/09/2004 09:43)
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