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#225550 - 01/07/2004 13:28 empeg dead!
snoopstah
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Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Driving along today, took a bend and clunk, the empeg cuts out. Remove and replace it in the sled and it fires up again, so fine I thought, must have not been seated properly.

Five minutes later, same thing happens again - except this time it doesn't come back. Neither car nor AC power get any response out of it - hard disks dead, no display power.

Nothing obviously loose inside, nothing that could have caused a short circuit.

Help!
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#225551 - 01/07/2004 13:30 Re: empeg dead! [Re: snoopstah]
pgrzelak
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Registered: 15/08/2000
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When you have time, open it, check all connections for hard drive and display cable. Check all fuses. Inspect for any burned / discolored or otherwise strange looking spots on the main board. Note any smoke or acrid smell from the player. Try taking a boot log (if you can get anything at all).
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#225552 - 01/07/2004 13:38 Re: empeg dead! [Re: pgrzelak]
snoopstah
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Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Checked the hard disk and display connections - no problems. Checked the three fuses near the display connector (only ones I could find) and they're all fine. No obvious signs of anything burnt out - PCB looks fine, and no smells.

Doubt I can get anything from the serial log - the power LED doesn't even come on
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#225553 - 01/07/2004 13:48 Re: empeg dead! [Re: snoopstah]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
OK, closer inspection has only revealed the following - whether it's the problem or not I don't know. I can't see it causing an intermittent problem (in that it stopped working, worked for 5 minutes, then died completely on me from then on) but there is a 3-pin SMD component near the AC power plug with what looks like a section of casing missing.

Pictures (Sorry for poor quality):

Overall view:


Component view:


Could this have anything to do with it?
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#225554 - 01/07/2004 13:55 Re: empeg dead! [Re: snoopstah]
snoopstah
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Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Another angle:

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#225555 - 01/07/2004 14:11 Re: empeg dead! [Re: snoopstah]
genixia
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Registered: 08/02/2002
Posts: 3411
Yeah, that's gone. Assuming that was the cause and not just a symptom then it's a trivial fix - just need to get the correct part and replace.
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#225556 - 01/07/2004 14:21 Re: empeg dead! [Re: genixia]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Righto. Anyone know what that part is - I've got someone who can do the replacement, but I'll need to get hold of the part from RS or similar.
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#225557 - 01/07/2004 14:24 Re: empeg dead! [Re: snoopstah]
tfabris
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Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
You say that you turned a corner in your car and the empeg stopped working?

I know you guys are looking at something on the inside of the player, so that's fine and everything, but why aren't you also looking for loose wires on the docking connector as described here? That seems the most likely explanation. Either that or a wiring problem somewhere else in the installation. Turn a corner, wires move...

(Edit: I know you said AC power doesn't work any more either. Remember that a wiring problem like the one linked above could cause a short circuit that could theoretically be the root cause of that blown component.)
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#225558 - 01/07/2004 14:26 Re: empeg dead! [Re: tfabris]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
I'm aware of that, but I would have expected it to work on AC power whether or not the sled connector/car wiring is FUBAR?

Bear in mind that I was turning this corner at roughly 1G
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#225559 - 01/07/2004 14:32 Re: empeg dead! [Re: snoopstah]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
No loose connections player-side...
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#225560 - 01/07/2004 14:49 Re: empeg dead! [Re: snoopstah]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Found the culprit - but it's not good news for the player. One of the springs from the handle had unclipped and got underneath the motherboard.

God knows what it's taken with it.
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#225561 - 01/07/2004 14:54 Re: empeg dead! [Re: snoopstah]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
On a positive note most of the board is SMT topside only, so there's only a limited number of things that it could contact bottom side. Any signs of scorching? Where abouts was the spring? (Photos would help...)
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#225562 - 01/07/2004 15:04 Re: empeg dead! [Re: snoopstah]
Skunk
Master Boot Logo(er)

Registered: 26/08/2003
Posts: 525
Loc: California
I would check for frayed, cut or exposed wires in the dash between your fuse and the sled connectors.
There could be a short there. Things can get pretty crammed up in there and with constant vibrations and jerks going on, wires can get rubbed against sharp edges and wear away their insulation.

No use in correcting the problem if it is to happen again once you slide the player back in the sled.

-Edit- I saw the post on the spring after the fact. So I guess nevermind.
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#225563 - 01/07/2004 15:04 Re: empeg dead! [Re: genixia]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
I can't tell where the spring was unfortunately - it moved about during the removal of the main board.

No obvious scorching, which is a good sign I guess...







Edited by snoopstah (01/07/2004 15:08)
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#225564 - 01/07/2004 15:22 Re: empeg dead! [Re: snoopstah]
matthew_k
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Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
I'd say reassemble it and see if it works with the spring removed. Make sure to look for a boot log too.

Does anyone think that there is anything that could be made worse by trying?

Matthew

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#225565 - 01/07/2004 15:25 Re: empeg dead! [Re: snoopstah]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
Crap - I forgot about all those test points. Regardless, that transistor blew up because it was dissipating too much heat, which makes it likely that the transistor itself was shorted. The fact that the player was working up until the moment of death is a good omen, as is the lack of scorch marks. I'm wondering if the initial black out was caused by the auto-resetting fuse cutting out, but not until the transistor had got nice and hot, and then after the fuse reset itself the transistor then blew before the fuse could cut out again.

First action definitely has to be to reseat that spring and make sure it doesn't come loose again. Second action has to be the cheap one - replace that transistor and see whether the rest of the player is good.
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#225566 - 01/07/2004 15:39 Re: empeg dead! [Re: genixia]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Spring is gonna get the talking to of a lifetime!

Anyone know for sure what the blown component is?
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#225567 - 01/07/2004 15:43 Re: empeg dead! [Re: matthew_k]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Quote:
I'd say reassemble it and see if it works with the spring removed.

You, sir, are my god.

IT WORKS!
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#225568 - 01/07/2004 15:49 Re: empeg dead! [Re: snoopstah]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
No way!!!!!? I was sure that transistor was toast.
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#225569 - 01/07/2004 15:51 Re: empeg dead! [Re: genixia]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
It certainly looks it. Presumably I've lost some functionality - putting it all back together now to try and figure out what.
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#225570 - 01/07/2004 15:54 Re: empeg dead! [Re: snoopstah]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
Quote:
You, sir, are my god.

Sweet. I've never been anyone's god before.

Glad to hear it's working. Being without an empeg is a painful situation.

Matthew

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#225571 - 01/07/2004 16:08 Re: empeg dead! [Re: matthew_k]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Can't find anything missing at all! The only thing that doesn't work - but hasn't worked for about a year - is that it doesn't switch off when the car is switched off.

As I say, that's not new behaviour, but has been like that for a year or more - I've replaced the AC switch due to the leaf problem, and checked the wiring, but it remains. I wonder if this blown component could have been previously damaged, and is responsible for that, rather than being a new injury?

Anyway, definitely not gonna push my luck any more today - quiet night in I think!

Thanks for all your help - my commute will be bearable again.
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#225572 - 01/07/2004 16:14 Re: empeg dead! [Re: snoopstah]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
Quote:
The only thing that doesn't work - but hasn't worked for about a year - is that it doesn't switch off when the car is switched off.


That could be the blown transistor's fault, or it could be one of these things.
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#225573 - 01/07/2004 16:18 Re: empeg dead! [Re: tfabris]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
I checked all that at the time - none of them apply to me. My player just likes to be awkward

Thanks anyway though.
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#225574 - 02/07/2004 03:57 Re: empeg dead! [Re: snoopstah]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Bump - would still like to know for sure what the bust bit does, and what I need to replace it with.
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#225575 - 02/07/2004 04:05 Re: empeg dead! [Re: snoopstah]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
I wouldn't be surprised if the blown transistor had something to do with DC power detection. I mean, you said that's still not working correctly on your player...
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#225576 - 02/07/2004 04:17 Re: empeg dead! [Re: tfabris]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Sounds quite likely. Hopefully someone knows what type of transistor it is - doesn't help that half the packaging is missing on mine
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#225577 - 02/07/2004 08:29 Re: empeg dead! [Re: snoopstah]
TRUNGLE
new poster

Registered: 15/01/2004
Posts: 11

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#225578 - 02/07/2004 10:37 Re: empeg dead! [Re: TRUNGLE]
snoopstah
enthusiast

Registered: 07/01/2002
Posts: 339
Loc: Squamish, BC
Yup, that's the component! Many thanks!
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#225579 - 02/07/2004 14:06 Re: empeg dead! [Re: TRUNGLE]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
Quote:
http://empegbbs.com/ubbthreads/showflat....true#Post197078


Tony, can you FAQ this link as another cause of borked AC/DC detection?
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#225580 - 02/07/2004 14:53 Re: empeg dead! [Re: genixia]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
Quote:
Tony, can you FAQ this link as another cause of borked AC/DC detection?

It already was, has been since March 23.
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#225581 - 02/07/2004 15:07 Re: empeg dead! [Re: tfabris]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
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