I had this with my connector and there was a time I thought I'd never be able to get it out of the car! Great anti-theft device, but not cool for taking it into the office to show off!

I dug around and found a screw that was totally unsuitable but just about did the job of holding the docking connector solid.

When I sent the unit back to Cambridge for a replacement hard drive David was wonderful enough not only to *notice* that the screw was not correct, he changed it and returned the empeg with a spare screw!

Thanks David!

Answer is, I suppose - if anyone else has had the problem - ask support for a spare screw or wander round a hardware store looking for a similar