Sounds slightly familiar. When I ordered my empeg, I thought I would be at my parents place (not far away) so I had it shipped there. The next day I sent an email to them to change it to where I work. After having my empeg for about 4 days and having to go through FedEx to change the shipping address, I just recieved word from SonicBlue that they have changed my shipping address and gave me a 32 character tracking number for some shipping company that is most obviously, not FedEx. If I get annother empeg (which I doubt), I'll send it to you..