If you are ever trying to figure out why your PC won't recognize your Empeg on the USB port, do what I did. Reboot your PC several times and then your Empeg too. Try every combination possible of boot sequences - Empeg first, then PC, vice versa, etc. Reinstall the Emplode software, check about a thousand times to be sure the cables are plugged in ok. Replace the cable with a different one. If you have done all this, then you might want to check that the USB cable is not firmly plugged into the Ethernet port on the back of the Empeg. Apparently the square end of the USB cable fits quite nicely in the Ethernet RJ-45 jack, so nicely it feels just like it was made to go there... And instead of looking, I was doing it by feel . Just thought you'd like to know that.... I'll be banging my head against the wall because it feels good for a while now...

Joe