Hello;

I have a problem with my MK2 EMPEG. I was updating the database in EMPLODE and the Synchronising did not succeed. The EMPEG got stuck witht he Synchronising logo and EMPLODE reported an error with updating the unit.

Now, whenever I plug it, it gets stuck on "BUILDING MUSIC DATABASE". I left it like this for a few hours and nothing happens.

I opened the unit to confirm that both drives are properly connected - everything is OK, including the slave pin for the second drive. I tried to unplug the 2nd hd and it does not make a difference.

I tried to re-load the consumer software (1.02) but it gets stuck on PUMPING DISK (the progress bar starts at 1milimeter and stops)

I tried to load the car-disk mounting utility but it gets stuck in PUMPING as well (the progress bar will go about as far as the word PUMPING).

HELP! Please email back to phil@kusat.com

Thanks.

Update since my email to carsupport: I had a 10gig hard drive sitting here from a laptop upgrade and i connected it to my EMPEG... (this has some dos/windows stuff on it). To my surprise, I was able to run car2-builder which formated the drive. I could access the unit in the shell.

However, when I tried to install car2-consumer-v1.03, it also got stuck on 1 milimeter of PUMPING PARTITION


Note 2: When the crash occured, I was using EMPLODE 1.03 with my EMPEG which had consumer software 1.02. Could this have caused the crash???