Tony,
Do you use on this PC Windows 2000? If yes try the following:
SETUP INSTRUCTIONS FOR INFRARED (IR) HOTSYNC® under Windows® 2000
To enable IR HotSync:
1. Exit the HotSync Manager application by clicking on the icon in the Task Bar and choosing exit.
2. Click on Start -> Settings -> Control Panel and double click the "Wireless Link" icon.
3. In the "Image transfer" tab, uncheck the box for "Use Wireless Link to transfer images from a digital camera to your computer".
4. Disable any other application you use that opens the IR port.
5. Restart HotSync Manager.
6. Click on the HotSync Manager icon in the Task bar and check the "Infrared" menu item.
You can now synchronize via IR.
To return to default settings and disable IR HotSync:
1. Click on the HotSync Manager icon in the Task bar and uncheck the "Infrared" menu item.
2. Go to the Windows Control Panel and double click the "Wireless Link" icon.
3. In the "Image transfer" tab, check the box for "Use Wireless Link to transfer images from a digital camera to your computer".
bye
CrazyMelki