QB is an awful piece of software. It's what he has right now, but I'm not sure he's been using it long. It miht have been what he used for his full-time business previously. The thing is, he's no longer operating the business full-time and is only doing occasional jobs on the side, which is why I didn't think he'd go for the service thing.
Does Freshbooks have a pricing table anywhere on its site? I can't find one. In fact, while the site is pretty, I find it very opaque in terms of what the service offers and how much it's going to cost. I hate that.
EDIT: Had to use Google to find it.
http://community.freshbooks.com/support/how-much-does-freshbooks-cost-2/Way too expensive for his needs, IMO.