Originally Posted By: andy
Why is being served food in a restaurant a "personal service". In fact, what is a "personal service" ?


Good point. To me anyone dealing with a member of the public one to one is offering personal service.

Thinking back, I did get lots of tips as a telephone engineer. Customers used to write in to BT HQ and it used to filter down to my manager. The company then rewarded me. That seems like a much better system of recognition to me!

Cheers

Cris