I've got to say, I am disappointed with this news. I understand the motivations for imporving the unit, but after shipping so few of mark 1? I am feeling less fortunate that I was #1249 in the queue.
I sincerely hope that you do honor mark 1 customers with software support. The way these things usually work is that you won't forget about us until you've shipped a ton of mark 2's, and then all of a sudden, making the interface on mark 1 operate smoothly will fall by the wayside due to simple economics and resource constraints.
Sounds to me like the Empeg was shipped a few months too soon.
Gosh, my computer takes a year, but my Empeg is obsolete after a couple months.