I have been going nuts for the past 4 hours trying to fix this problem.

I have searched the posts and found a topic on this but didn't undertand what to do!

The player is only seen through the ethernet cable connection. Not USB or serial.
Once the player is found, I try to open it and it says "could not connect socket"

I bought a USB to serial connector to try to update the players firmware, can't get that to work ether!

I have never had problems but haven't updated the music on the player in a year or so...

The player works fine otherwise.

Thanks everyone!