Ok. I hear you. Sorry for not responding sooner, but I don't get much time to surf this site from work so it frequently happens later at night... Plus, I'm still trying to get the hang of the best way to manage reading the threads that go through this board. I must say the activity level here is great!
------------------------
Believe me, I'm screaming too. It is beyond embarrassment that we've taken so long to get things moving. We have finally launched our estore in the UK--except there are no Rio Car Players for sale there yet!! You'd already expected that didn't you?!? I believe the reason they are not available there is because presently all units are sent to our warehouse in California. Thus there are none in stock at our UK facility. Seems silly to ship them back and forth and back again and I know that has contributed to part of the delay on that side.

With regards to unit availability in the US: As part of our roll out to the retail channel, we're amid a repackage of the current stock to be fully Rio branded product. Why this is taking so long is beyond my ability to understand, but it is the case. I know it is partially due to incomplete products (some units were missing power supplies) and others were not labeled as we'd required, bla, bla, bla--it doesn't mater why except to say that we didn't execute very cleanly on this.

My hope is that the full line of players will be available from our estore by this weekend. Accessories to follow shortly.

Regarding the UK estore, I expect it may take a few more days (dare I say a week?!?) to get this squared away--but we will. Thanks for understanding and I do apologize for the inconvenience that we've caused.

Please feel free to email me directly and I'll see what we can work out... (hmm, Rob must be looking at a pretty cheap car...)