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the files it creates don't format properly when opened on a machine with Office.

Tying in with what Dan said, that's actually one of the biggest complaints with Office in general: that even the same version of Office on a different computer can end up being formatted differently. That problem only gets compounded when using a different version of Office, or using the Mac version versus the Windows version.

Of course, you could make the argument that the various Office products were never intended to be a digital display format, and using them as such is the fault of the user. (That ignores things that show Microsoft doesn't share that stance, like using Word as the text editor in Outlook by default.) But, in either case, the remedy is the same. Convince users not to do that. Of course, we all know that that's difficult for a variety of reasons of varying legitimacy, ranging from there not being an alternative to the user not wanting to change under any circumstances.

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I could easily use OpenOffice.org (and have), but it's slow

Really? I actually find the opposite to be the case. But, then, I tend to avoid the "keep this program running constantly in the background" accelerator programs, which exist for both Office and OO.o.
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Bitt Faulk