Quote:
but I thought I'd check here first on the off chance.

Do you have reason to believe the serial port worked before this? For example, were you ever able to successfully install Hijack using the same computer and cable?

Also, make sure you are plugging directly into the serial port on the player itself using a null modem cable. Not using any kind of a docking sled, and not using a straight through cable.

Have you double checked the instructions here to make sure you're not missing something?
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Tony Fabris