As we all know or have been told Steve has been dealt a crappy set of cards. I just wanted to point out that I have also ordered lenses from him in the past first when we started his little business and again a while later. In all cases he filled my order. Granted the second and third orders I placed took a good 10 months to complete.
My point being, he did fill many orders. I agree that a lot of people did not receive anything. If he did indeed have/has lung cancer his priorities changed. Although, again, I agree with some that this should have been handled better.
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Doug