I took the drives and put them into my backup Mk2. (Those things come in handy huh?) I re-used the cable and it's booting up fine. Looking at the Mk2a that was giving me trouble, the pins are discolored a bit, but I don't think I see any dry connection. Maybe I need a magnifying glass?

Is contacting support my best bet? Am I going to pay through the nose on this? (Assuming it is a dry solder connection.)

PS - My Mk2 had no drives in it and had last run 2.00b11. I flashed it with the latest HiJack and put the drives that have 2.00final on them in. Am I missing a step? Do I need to reinstall 2.00final?