It's trying to profit on flawed (low quality) product (IMO), then when it's exposed as such to blame the person who exposed it instead of taking responsibility themselves and admitting that maybe just maybe they were trying to sell crap to their clients.
oooo! Could I start suing users who find bugs in our software and call our helpdesk. You know, as the'd be exploiting our application and all . . .
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-Jeff
Rome did not create a great empire by having meetings; they did it by killing all those who opposed them.