1) Did you also install the new 2.0 firmware onto the player itself?

2) Are you sure the new USB driver is the one it's using? It requires that you hand-install it based on the text instructions in the release notes... running setup for emplode is not enough.

3) Do you have any other USB devices for your computer, and how do they work? We should try to rule out whether it's a general USB problem with your PC, or if it's only the empeg.

4) Is your PC running the latest flash BIOS version and the latest USB chipset drivers for the motherboard? Often, problems with USB can be cured by making sure those are updated.

5) Do you have the ability to use an ethernet LAN? It's better than USB for the empeg player anyhow.