That's nothing. The sales reps at Telocity were telling me that I could only connect to Telocity servers with their service.

Me: So that means that I can't connect to any servers that aren't owned by Telocity?
Rep: That's right.
Me: So, are you trying to tell me I can't access the general internet with your DSL service?
Rep: I'm afraid not.

Needless to say, I went with somebody else.