I *did* used to have a defective cable when I first got my empeg, but that was replaced and it has worked fine ever since. I think a dry joint may be the cause of the problem. I have emailed support, and as I only live a stones throw from Cambridge, hopfully I can personallly drop my player off for them to have a look at.

Tony - yes, I have read, and re-read the FAQ to try and diagnose my problem. Thanks for reminding everyone about it though